OUR AI PROMISE

Our Promise: equip attorneys & their staff with the most advanced tools available while fully honoring attorney-client privilege and respecting the confidential nature of every document added to Casefriend.

Why AI Principles Matter at Casefriend

Establishing clear AI principles ensures technology serves people, not the other way around. At Casefriend, we take the responsible use of AI seriously. Our goal is not to replace your team, but to empower them: improving efficiency, increasing accuracy, and making staff contributors to your bottom line.

By embedding human oversight, prioritizing confidentiality, and eliminating inefficiencies like AI Work Slop (the low-quality, context-poor output from careless AI use) we ensure that Caisey enhances your expertise rather than complicates it.

These principles reflect our commitment to ethical, transparent, and practical AI that strengthens your practice while preserving the human judgment at the heart of legal work.

Casefriend AI Principles

1. Client First: Confidentiality Above All
   

   At Casefriend, protecting your clients’ sensitive information is not just a promise, it’s the foundation of everything we do.

   How we deliver:

   • • Caisey operates entirely within your Casefriend environment.
     • No external sharing of documents, case details, or client data.
     • No commingling of data across firms.

   Why it matters:

   • • Confidentiality is preserved.
     • Complete control over your data.
2. Accountability: Human Oversight at the Core
   

   AI should support attorneys & staff, not replace them. At Casefriend, we believe AI should enhance the expertise of legal professionals by providing tools that help deliver high-quality work and a spectacular client experience.

   Our commitment:

   • • Every recommendation is designed to assist, not dictate.
     • Human judgment remains the ultimate authority in every decision.

   What sets us apart:

   • • Caisey helps reduce or eliminate “AI Work Slop”, the inefficiencies and errors that can arise from poorly integrated AI tools.
     • Every Caisey response includes a “produced by AI” disclaimer, ensuring attorneys and staff review all content before using it in correspondence or pleadings.
3. Speed and Efficiency: AI That Works as Fast as You Do
   

   Legal work moves fast, and so should your tools.

   What you get:

   • • Instant responsiveness when you need insight.
     • Workflows shaped by attorney feedback for real-world practicality.

   What sets us apart

   • • Caisey works natively on documents added to your Cases in the normal course of business. No additional steps, no third-party AI service.
4. Cost Transparency: No Hidden Fees, Ever
   

   AI should empower your practice, not drain your budget.

   Our promise:

   • • Caisey is included in your Casefriend experience, one payment all the features.
     • Pricing model designed with law firms in mind.

Why AI Principles Matter at Casefriend

By following these principles not only can we deliver to you Caisey, an AI assistant that matters, you also get clear expectations, powerful tools, and the confidentiality your clients deserve.

AI can improve your representation. We’re here to make sure it does.

Thank you